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frequent asked questions
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Frequently Asked Questions
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General FAQs
How do I get started with your services?
What size or industry of businesses do you serve?
Do you serve clients outside of Penang?
I'm not based in Penang, how do I trust that you will be able to serve me effectively?
I currently engage with another accounting firm, how can I switch to your services?
Do you offer virtual consultations?
What is your pricing structure?
Currently, my business do not have an accounting system, do I need to purchase my own accounting system?
FAQs on our
Accounting
services
What is outsourced bookkeeping, and how can it help my business?
How often will I receive financial reports?
How do I know which accounting software is right for my business?
Can you manage incomplete or messy financial records?
Is hiring your accounting service more cost-effective than hiring in-house staff?
FAQs on our
Payroll
services
Do you handle payroll processing for small businesses?
What does monthly payroll processing include?
Can you help with new registrations for EPF, SOCSO, EIS and PCB?
Do you handle yearly forms like EA, E, and CP8D?
What is HR and payroll consultation, and how can it benefit my business?
FAQs on our
Business Advisory
services
What is SOP drafting and enhancement?
Can you help with updating outdated company policies?
Why do I need business flowcharts?
What is business process improvement?
How does your advisory service add value to my business?
FAQs on our
Business Intelligence
services
What kind of dashboards do you create?
What is the purpose of a dashboard?
What is process automation, and how does it help?
Can you assist with data analytics for my business?
How does data analytics drive business growth?